What personal data do we collect
Jianxiang International Trading provides you with the "controlling party" of the personal data you provide to us. We only collect your basic personal data, which does not include any special types of information or sensitive information. But this must include your email, and sometimes your name and address.
Why do we need personal data
We need to know your personal information in order to provide you with the following services: • Product troubleshooting • Warranty inquiry • Repair service • Product purchase and shipping • Product registration • Participation in contests, sweepstakes or prize levies • Product offers • Participation in online games We will not collect any personal data that we do not need from you for the purpose of providing and supervising these services.
With your consent
If you agree to receive our product updates/promotional offers, we will transmit such content to the email address you provide. However, you can set it through your personal information at any time, or you can opt out of receiving such emails by following the opt-out guide embedded in this email.
Share with third parties
We hire other companies and personnel to perform duties on our behalf. Examples include fulfilling orders, delivering packages, and providing customer service. They can access personal information needed to perform their duties, but they must not be used for other purposes.
How do we store your data
All personal data we process is handled by our Taiwanese employees, and the IT hosting and maintenance of this data are also located on servers in Taiwan. We have a data protection mechanism to monitor the processing efficiency and safety of your personal data. We will retain your basic personal information (name, address, contact information) for five years after the last user activity, and destroy it after this time.
Third-party tracking cookies and advertising/analysis services
Link to other websites
In addition, we use tracking cookies from other companies. These tracking cookies allow us to identify you on third-party websites and enable us to display personalized content there for you. For example, if you visit one of our web pages, you may see advertisements for AORUS or GIGABYTE products when you visit a technical news website later. The third-party tracking cookies and advertising/analysis services we use are as follows: • Google Analytics: For information about opt-out currently available in Google Analytics, click here. • Google Adwords: With advertising settings, users can opt out of personalized advertising, including remarketing. • Facebook Pixels: If you do not want Facebook to display advertisements to you based on your activity usage information on Facebook websites or apps, you can opt out in your advertising settings. • Yandex Metrica: To prevent all websites you visit from sending data to Yandex.Metrica, please install the Yandex.Metrica blocking program.
What are your rights?
If you want to correct, modify or delete your personal data, you can do so through the personal data settings in the applicable platform. If the personal data settings cannot be accessed/not applicable, or if you want to make a complaint/question about how we handle your personal data, you can contact our data administrator at [email protected].
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